Unable to join selected network

Explanation:

Lightning device could not join the network you have selected and has rolled back to the previous network it has joined successfully.

Solutions:

If you are trying to switch to wired connection, pleas make sure:

  • The physical connection between Lightning device and router is stable. You may take another ethernet cable and try again.

If you are trying to switch to a wireless connection, please make sure:

  • You have entered the right password of the network you are trying to join.
  • If you input the network name manually, please make sure the network name, the password and encryption method you have entered are correct.

Other issues that may cause the problem:

  • The DHCP server in your home network could not assign Lightning device a valid IP address within 45 seconds since the device has joined the network. Please try to use manual IP function when you join the network.
  • Lightning device will try to 'ping' the gateway of your network and make sure the connection is a success, please make sure the gateway you have entered is correct and the 'ping' answer function has been enabled on your network gateway.
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